Are you an iPhone user? Have you been in a situation when your iPhone won’t turn off? When you want to turn off your iPhone, and it doesn’t respond, the situation might worry you. It doesn’t mean you broke your iPhone or battery life is running out.

When your iPhone doesn’t turn off, don’t get worried as you are not the only one having the issue with the iPhone. There are numerous cases from an iPhone user stating problems with difficulty in turning off the iPhone. If you want a solution to the same problem, this is the right article.

Why Does Your iPhone Won’t Turn Off?

There are several reasons behind the iPhone not getting turned off. The first thing that you need to remember when your iPhone won’t turn off is due to a software problem. If your iPhone has some software problems, the turning off feature remains unresponsive.

An unresponsive power button along with a broken Sleep/Wake button can also be the problem of restricting the iPhone from getting turned off. The broken software problem of the iPhone sometimes also makes any of the tabs unresponsive, because of which you won’t be able to turn off your iPhone.

Here’s is What You Need to do When Your iPhone Won’t Turn Off

Though the issue of turning off the iPhone is common, it’s not frequent as well. You can apply multiple methods to resolve the problem, and I have rounded up 6 ways to deal with the problem when your iPhone doesn’t turn off. Check it out.

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1. First Try Default Turning Off Method

You probably have tried the default turning-off method for the iPhone, and since it’s not working, you are googling the problem. But let’s give it another try, and no wonder it might work this time.

The first thing you need to do is, press the sleep/wake button and hold it for a few seconds. After this, a red power icon appears on your screen; slide it from left to right for turning on the iPhone. Or press and hold the home button and any volume buttons to proceed further using this method. If your iPhone turns off, it’s good; if not, then keep on reading.

2. Hard Reset or Force Restart an iPhone

If the normal turning-off method is not working for your iPhone, you need to hard reset or force restart an iPhone. When you use this method, your device completely resets, but you don’t need to worry if any data gets lost.

Force restarting your iPhone takes a few seconds, somewhere between 10 to 20 seconds so take your time. For this, you need to hold the power button along with the home screen button for a few seconds. Wait until the Apple logo appears on the screen and leave both buttons. If there is no home button in your iPhone, prefer any of the volume buttons to hold.

However, the hard reset or force restarting methods differ on iPhone versions.

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●       Hard reset or Force Restart iPhone 6 and older versions

To hard reset iPhone 6 and older versions, you need to press and quickly release the home button and sleep/wake button. Have patience and wait until the screen goes black and the Apple logo appears on the screen.

●       Hard Reset or Force Restart iPhone 7 and iPhone 7 Plus

To process hard reset on iPhone 7 and iPhone 7 Plus, press and hold the power button simultaneously, press and quickly release the volume down buttons well. The outcome is similar as your screen blacks out, and the Apple logo appears on the screen after a few seconds.

●       Hard Reset or Force Restart iPhone 8 and other new versions

The process to hard reset the iPhone 8 and other new versions is quite different. Press the volume button, i.e., up button, and release it instantly. Do the same for the volume down button, and press and quickly release the volume button. After this, wait for the screen to go black, and the Apple logo appears on your screen after you press the home button for a few seconds.

3. Restore When Your iPhone Won’t Turn Off

Try to hard reset your iPhone using the method mentioned above, and if it still doesn’t work, you need to restore the iPhone. The usage of Finder and iTunes is the only way through which you succeed in restoring your iPhone.

  • If you use Finder to restore your iPhone, connect your iPhone with a PC using a lightning cable. Make sure Finder runs on macOS 10.15 and above. Now, follow the steps mentioned below.
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Step 1: Open Finder on your Mac.

Step 2: On the left side of your screen, you see Locations. Now, click on your iPhone.

Step 3: Tap on “Restore backup.”

Step 4: Keep on following the instructions displayed on your screen.

Also Read: Best Ways to Control an iPhone from a PC

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  • Likewise, if you use iTunes to restore your iPhone, connect your device to Mac with macOS 10.14 and above. Now, follow the steps mentioned below.

Step 1: Open iTunes on your Mac.

Step 2: Click on your iPhone.

Step 3: Select “Back Up Now.”

Step 4: After that, tap on “Restore backup.”

Step 4: Keep on following the instructions displayed on your screen.

4. Go for AssistiveTouch Option

The AssistiveTouch option is applicable when your power or home button is not functioning or your iPhone version has no home button. In this procedure, instead of physical touch, you can control your iPhone using software and control every function using a screen.

To activate AssistiveTouch, all you need to do is,

Step 1:  Go to “Settings.”

Step 2: Click on “Accessibility.”

Step 3: Finally, turn on “AssistiveTouch.”

When you enable AssistiveTouch, a gray-colored circle appears on your screen. If you touch the circle, a square-shaped button appears where you can find the lock screen.

There you can find the icon of “Device”. Click on the device, and you will see the option for a lock screen through which you can turn off your iPhone. AssistiveTouch is the best software method to apply when your iPhone doesn’t turn off.

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5. Use Backup To Restore your iPhone

If the method mentioned above didn’t work for your iPhone, use backup to restore the iPhone when your iPhone doesn’t turn off. The process is best to apply when you think you have some software-related problem if the home or volume button is not working properly.

Restoring the iPhone from backup might not be the ultimate solution to remove every bug from the iPhone, but, to some extent, it resolves major problems. When you restore the iPhone from backup, all settings and data are changed to default. It feels almost that you are holding a new iPhone.

6. At Last, Go for iPhone Repair

Try the methods mentioned above if you are confused about what to do when your iPhone doesn’t turn off. If none of these works, the only remaining option for you is iPhone repair. You need to visit the Apple Store or Service Center for iPhone repair if you have a turn-off issue.

Before visiting the store to resolve the issue, make sure you have backed up files and resources to avoid losing any of the data. If the iPhone you use is still under warranty provided by Apple or any other company, you will get the option to replace it. If there is no physical damage to your iPhone but the software issue, replace it.

In case of no warranty, within some amount of fee, go for iPhone repair. In this way, getting your iPhone repaired or replaced is the best option for you if your iPhone won’t turn off and none of the simple tricks work.

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Conclusion

Do not panic and have patience when your iPhone doesn’t turn off. I have enlisted 6 methods to go through when you have such a problem. The first 5 methods are simple tricks that you can try at home within a few steps. Finally, if you can’t help yourself, take professional help and get rid of the turn-off problem with your iPhone.

Use the methods mentioned in this article and let us know if the information was helpful through comments.

(This is a guest post. Prasanta Raut, Co-founder at fenced.ai has requested us to share his masterpiece on our website)