Pacific City Bank has disclosed a ransomware incident that took place last month.

On August 30, 2021, PCB identified unusual activity on its network. PCB responded promptly to disable the
activity, investigate its source and monitor PCB’s network. PCB subsequently became aware of claims that it had been the target of a ransomware attack.

On September 7, 2021, PCB determined that an external actor had illegally accessed and/or acquired certain data on its network.

PCB has been working with third-party forensic investigators to understand the nature and scope of
the incident and determine what information may have been accessed and/or acquired and who may have been impacted.

As PCB clarifies, not all clients have been impacted the same, as each customer has provided different documents and details that were stored in the compromised systems.

Also, whether or not this incident affects the entire clientele of the bank or just a small subset has not been determined. We have reached out to the bank for clarifications, but we have not heard back yet.

The recipients of these notices are advised to remain vigilant against incoming communications and monitor their financial account statements and credit reports for signs of fraud.

Additionally, the bank is offering one year of free credit monitoring and identity theft protection services through Equifax, with instructions on how to enroll enclosed in the letters. Follow these instructions without deviation to avoid getting scammed by actors who may attempt to seize the opportunity.

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