If you’re trying to download or update apps from the Microsoft Store on your Windows 11 PC and they’re stuck on “Queued,” you’re not alone. This is a common issue that can prevent apps from downloading or updating properly, often without showing any clear error message. It can be frustrating, especially when you’re trying to install something important or time-sensitive.

The issue is usually linked to corrupted system files, outdated cache, or problems with the Microsoft Store app itself. Fortunately, there are several reliable steps you can follow to fix this and get your apps working again.

Step 1: Scan for System Corruption

Before exploring more complex solutions, it’s a good idea to scan your system for any corrupted files that may be interfering with downloads.

Here’s how:

  1. Right-click the Start button and select Windows Terminal (Admin) or Command Prompt (Admin).
  2. Type the following commands one by one, pressing Enter after each:
sfc /scannow
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

These built-in tools will check your system for errors and repair any corrupted files they find. Once this is complete, restart your PC and try downloading the app again.

Step 2: Reset Windows Update Components

Sometimes, the issue is caused by outdated or corrupted update cache files. Resetting these can often resolve the problem.

To do this:

  1. Open Windows Terminal (Admin) again.
  2. Run these commands one at a time:
net stop wuauserv
net stop cryptSvc
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
netsh winsock reset

After running the above, restart your device. Then go to Settings > Windows Update and check for any pending updates. Install everything available before testing the Store again.

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Step 3: Reinstall the Microsoft Store App

If the app is still stuck on “Pending,” the Microsoft Store itself might be the problem. Reinstalling it can often fix download issues.

Follow these steps:

  1. Open Windows Terminal (Admin).
  2. Enter the following command and press Enter:
Get-AppXPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  1. Reboot your PC.
  2. Open the Microsoft Store, navigate to the Library section, and click “Get updates.”

This will refresh the Store’s components and update all your installed apps.

If you’ve gone through all these steps and are still facing the same problem, try the following additional tips:


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  • Sign out and back into the Microsoft Store with your Microsoft account.
  • Make sure your internet connection is stable.
  • Disable any third-party antivirus or firewall temporarily to rule out interference.
  • Create a new user account on Windows and test if the issue occurs there.

In most cases, the steps above should be enough to resolve the issue and get your Microsoft Store apps downloading and updating properly again.

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