Tesla Leak Exposes Thousands Of Full Self-Driving Safety Complaints
A Tesla whistleblower has leaked 100GB of data to the German outlet Handelsblatt containing thousands of customer complaints that raise serious concerns about the safety of Tesla’s Full Self-Driving (FSD) features, theverge reports.
The complaints, which were reported across the US, Europe, and Asia, span from 2015 to March 2022.
Handelsblatt says Tesla customers reported over 2,400 self-acceleration issues and 1,500 braking problems, including 139 reports of “unintentional emergency braking” and 383 reports of “phantom stops” from false collision warnings.
According to a note from Handelsblatt editor-in-chief Sebastian Matthes, the outlet’s editorial team sent Tesla several questions about the data it received. Instead of answering them, Matthes says Tesla “demanded that the data be deleted and spoke of data theft.” We still don’t know who provided Handelsblatt with the leaked information, but Matthes notes that the outlet received it from “several informants.”
For each incident there are bullet points for the “technical review”. The employees who enter this review into the system regularly make it clear that the report is “for internal use only”. Each entry also contains the note in bold print that information, if at all, may only be passed on “VERBALLY to the customer”.
“Do not copy and paste the report below into an email, text message, or leave it in a voicemail to the customer,” it said. Vehicle data should also not be released without permission. If, despite the advice, “an involvement of a lawyer cannot be prevented”, this must be recorded.