On May 28, 2025, numerous Ring users reported seeing unfamiliar devices accessing their accounts from locations around the world, prompting fears of a widespread hack.
However, Ring says a backend bug is to blame, not a security breach.
According to a statement posted on Ring’s Facebook page and status page, the company is “aware of a bug that incorrectly displays prior login dates as May 28, 2025,” due to a recent backend update. Ring claims the issue is purely visual and says there’s “no reason to believe this is the result of unauthorized access to customer accounts.”
But many users remain unconvinced. Customers have posted screenshots on X (formerly Twitter) and Facebook showing unknown devices, IP addresses, and foreign locations they’ve never visited. One user shared a device named “derbhile’s iPhone” accessing their account, saying, “Just admit you’ve been hacked.” Another user wrote, “I’ve never been to Spain, but one of the logins came from there. Doesn’t seem like a display bug.”
Some Ring users have also reported live view activity at suspicious times and say they did not receive multi-factor authentication (MFA) alerts when new devices were added—raising further concerns about account security.
Despite Ring’s assurance, the fact that the issue persisted for days after the update has only fueled speculation that Amazon-owned Ring may be downplaying a potential security incident.
Until the situation is fully resolved, Ring recommends users:
If this article helped you, please consider supporting our work. Every small contribution keeps Abijita.com independent and running.
- Review authorized devices via the app: Control Center > Authorized Client Devices
- Remove any unfamiliar logins
- Change passwords immediately
- Enable two-factor authentication (2FA) in Account Settings
