Kaseya Urges Customers To Immediately Shut Down VSA Servers After REvil Ransomware Hits 200 Companies
The REvil ransomware gang, aka Sodinokibi, targeted MSPs with thousands of customers, through what appears to be a Kaseya VSA supply-chain attack.
UPDATE: In a statement late Friday evening, Kaseya CEO Fred Voccola confirmed that the company’s Incident Response team caught wind of the attack mid-day and immediately shut down their SaaS servers as a precautionary measure, despite not having received any reports of compromise from any SaaS or hosted customers.
“[We] immediately notified our on-premises customers via email, in-product notices, and phone to shut down their VSA servers to prevent them from being compromised. We then followed our established incident response process to determine the scope of the incident and the extent that our customers were affected,” Voccola said.
“We engaged our internal incident response team and leading industry experts in forensic investigations to help us determine the root cause of the issue. We notified law enforcement and government cybersecurity agencies, including the FBI and CISA. While our early indicators suggested that only a very small number of on-premises customers were affected, we took a conservative approach in shutting down the SaaS servers to ensure we protected our more than 36,000 customers to the best of our ability.”
Ransomware Gang Demands A $5 Million Ransom
A sample of the REvil ransomware used in one of these attacks has been shared with BleepingComputer. However, it is unknown if this is the sample used for every victim or if each MSP received its own ransom demand.
The ransomware gang is demanding a $5,000,000 ransom to receive a decryptor from one of the samples.
While REvil is known to steal data before deploying the ransomware and encrypting devices, it is unknown if the attackers exfiltrated any files.